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Student Benefits
- Prepare for ITIL certification while gaining insights from a real-world expert instructor.
- Access to official PeopleCert training materials and the knowledge you need to pass your ITIL exam.
- Unlock new career opportunities with ITIL Certification pathways for job roles.
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Enterprise Benefits
- Train your team, department or upskill your whole IT organisation.
- Get right-sized training options for every level of your organisation.
- Private webinars, embedded coaching, and consulting to take your implementation to the next level.
Learning Tree ITIL® Certification Program Features
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PeopleCert Accredited Courseware and Instructors
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Blended On-Demand and Instructor-led Learning Paths
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Exam Voucher Included
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Take2 Exam Retake Included
Introducing the ITIL® 5 Qualification Scheme
ITIL® 5 brings a simplified, job‑aligned certification pathway designed to help professionals build modern digital and service management capabilities, starting with the ITIL 5 Foundation as the single entry point. The updated scheme maintains continuity with previous versions while adding meaningful new value through practical guidance, experience focus, and AI‑ready capabilities—helping you stay current and future‑proof your skills.
Learning Tree is ready to support you and your organisation every step of the way in your continuing ITIL journey. Read our blog to learn more about what’s in store in ITIL 5 and what your transition plan might look like.
Ready to take the next step? Be one of the first to get ITIL 5 Foundation certified!
ITIL® 4 Advanced Designation Pathways
Authorised training aligned with the ITIL 4 advanced designations including, ITIL 4 Managing Professional, ITIL 4 Strategic Leader, and ITIL 4 Practise Manager.
Obtaining a Managing Professional designation gives you the essential skills to manage successful IT-enabled products and services.
Gaining a Strategic Leader designation helps you navigate the complexities of the digital era and prepare for digital transformation.
Obtain the Practise Manager designation by taking one 3-day bundle or any five 1-day Individual Practise courses and passing the associated exam(s). ITIL® 4 Foundation Training certification is a required prerequisite.
| 3-Day Practise Bundles | 1-Day Individual Practises |
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ITIL® 4 Specialist: Monitor, Support, and Fulfil Training This bundle focuses on how to provide support and fulfillment services to customers and users. It covers all five Individual Practises to the right. |
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ITIL® 4 Specialist: Plan, Implement & Control Training This bundle focuses on how to plan and implement changes and releases, and how to manage configuration items and IT assets. It covers all five Individual Practises to the right. |
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ITIL® 4 Specialist: Collaborate, Assure and Improve Training This bundle focuses on how to collaborate with stakeholders, assure quality and compliance, and improve service performance and value. It covers all five Individual Practises to the right. |
ITIL® 4 Certification Pathways by Job Role
Validate your expertise, deliver exceptional value, and advance your career with ITIL. Explore pathways that support the following job roles:
- IT Service Manager
- IT Manager
- IT Specialist
- IT Analyst
- IT Project Manager
- Software Engineer
- Solutions Architect
- System Engineer
- Cyber Security Specialist
- Digital Product Manager
- C-Suite & Senior Leaders
- Consultant
Earn PeopleCert Continuing Education
Maintaining ITIL, Prince2, and DevOps Institute professional certifications ensures career growth, skill enhancement, and credibility by keeping you updated in a rapidly evolving business and IT landscape.
ITIL® Advantage Plan
The Learning Tree+ Advantage Plan allows you to complete your ITIL® certification pathway within a year and save up to 70% off your learning journey. Available for individuals and the enterprise.
ITIL® 4 Certification FAQs
The Information Technology Infrastructure Library (ITIL) 4 provides a practical and flexible base to support organisations on their journey to the new world of digital transformation.
It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services.
The ITIL 4 Certification showcases the holder’s mastery of key ITIL 4 concepts and processes.
The Foundation level is designed as an introduction to ITIL 4. It enables you to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
To help you prepare, we will provide you with the official ITIL 4 Foundation publication prior to your course.
For those who are new to ITIL, we recommend taking our three-day course, ITIL® 4 Foundation Training. Blended learning and unlimited access bundles are also available.
Publicly scheduled ITIL 4 course events feature the Take2 re-sit exam option. In the case of an unsuccessful result, you can retake the exam within six months of your first try.
PeopleCert CPDs are the continuing education credits that help you maintain PeopleCert certifications in PRINCE2, ITIL and DevOps Institute.
Maintaining PeopleCert Certifications
All PeopleCert Business and IT certifications (including PRINCE2, ITIL and DOI) must be renewed within three years of their original certification date. There are two ways to keep certifications current:
- Join PeopleCert Plus (a paid membership) to earn 20 CPDs per year for 3 years and renew certifications that way.
- Earn another certification from the same Product Suite (for example, to renew all ITIL certifications you can earn a new ITIL certification)
Eligible Learning Tree Training
Learning Tree training is not eligible for the PeopleCert Plus CPD program. Attendees can renew their PeopleCert certifications with Learning Tree by enrolling in another certification from the product suite they're trying to renew. Examples:
- If you hold an ITIL 4 Foundation certification, and you acquire an ITIL 4 Practitioner or ITIL 4 Specialist certification, all your certification(s) belonging to the ITIL 4 Product Suite will be renewed.
- Similarly, if you hold a PRINCE2 Practitioner certification and you acquire an MSP Foundation, all your certification(s) belonging to the PRINCE2 Project, Programme & Portfolio Management Suite will be renewed.
Learn more about eligibility and CPDs on the PeopleCert website: Keep your certifications current| (peoplecert.org)
Attendee Process for Renewing PeopleCert Certifications with Learning Tree
Once an attendee successfully earns a PeopleCert certification from the same product suite they're trying to renew, their other certifications in that product suite will automatically renew.
Approval Policies
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