ITIL® 4 Practitioner: Change Enablement Training

Course 1302 Advantage Plan Course

Duration: 1 day
Exam Voucher: Yes
Language: English
Level: Intermediate

The ITIL 4 Practitioner: Change Enablement practice module provides best practice guidance on how to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes to proceed, and managing the change schedule.

This practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the Change Enablement practice in their everyday work.

This course is part of the ITIL Practice Manager Certification course series.

ITIL 4 Practitioner: Change Enablement enables professionals to:

Ensure that changes and their components are realised in an effective, safe, controlled and timely manner to meet stakeholders’ change-related expectations and needs
Minimise the negative impacts of change
Balance effectiveness, throughput, governance, compliance and risk control for all changes in the defined scope
Be adaptive to meet the needs of various approaches to change development
Measure, assess and develop the Change Enablement practice capability in their organisation by using the ITIL Maturity Model

ITIL 4: Change Enablement Training Delivery Methods

In-Person
Online
Upskill your whole team by bringing Private Team Training to your facility.

ITIL 4: Change Enablement Training Information

In this course, you will receive:
- Official course content and curriculum
- PeopleCert Exam Voucher included
- Take2 exam re-sit included (eligible on public events)
- After-course instructor coaching benefit included
Training Prerequisites

ITIL 4 Foundation Certificate (Course 1199) or ITIL 4 Managing Professional Transition Certificate.
Exam Information
- 20 questions
- Multiple choice
- 13 out of 20 marks required to pass (65%)
- 30 minutes
- Closed book.
Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

ITIL 4: Change Enablement Training Outline

Introduction to Change enablement

In this module, you will learn how to:

Understand the purpose and description of the ITIL Change Enablement Practice
Familiarise yourself with the common terms and concepts
Learn the scope of the Change Enablement Practice Area
Explain practice success factors
Identify key metrics

Module 2: Value Streams and Processes

In this module, you will learn how to:

Apply processes to fulfill the purpose of the practice
Assess value stream contribution

Module 3: Organisations and People

In this module, you will learn how to:

Define roles, competencies, and responsibilities
Understand organisational structure and teams

Module 4: Information and Technology

In this module, you will learn how to:

Facilitate information exchange
Implement automation and tooling

Module 5: Partners and Suppliers

In this module, you will learn how to:

Identify the dependencies of the practice on third parties
Recognise how partners and suppliers can support the practice

Module 6: Capability Assessment and Development

In this module, you will learn how to:

Evaluate the practice capability levels
Conduct capability self-assessment
Develop change enablement capability

Module 7: Recommendations for Practice Success

Commercial Pricing

6 930 kr

1-Day Instructor-Led Training
Official PeopleCert Course Content and Curriculum
After-Course Instructor Coaching Included
Exam Voucher Included
Take2 Exam Retake Included (For Publicly Scheduled Courses)
Available For Private Team Training

Would you like to take this course as a team?

Include dates with afternoon start times

okt. 26 14:00 - 21:30 CET

Virtual
nov. 23 9:00 - 16:30 CET

Virtual
nov. 23 10:00 - 17:30 CET

Virtual
dec. 14 15:00 - 22:30 CET

Virtual
jan. 25 15:00 - 22:30 CET

Virtual
feb. 22 9:00 - 16:30 CET

Virtual
feb. 22 10:00 - 17:30 CET

Virtual
mars 15 14:00 - 21:30 CET

Virtual
apr. 26 15:00 - 22:30 CEST

Virtual
maj 24 9:00 - 16:30 CEST

Virtual
maj 24 10:00 - 17:30 CEST

Virtual
aug. 11 15:00 - 22:30 CEST

Virtual

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ITIL 4: Change Enablement Training FAQs

Anyone who is certified in ITIL 4 Foundation and who desires to learn more about change enablement.

Yes, it will not only recertify any expiring certification, but you will also gain additional certification in the Change enablement practice.

You will be provided with an exam voucher for the exam and a link to register and schedule your online exam sessions with the PeopleCert web proctoring service. You will take your exams after you have completed your training course. Visit the PeopleCert website for more information on the logistics of taking your web-proctored exam with PeopleCert.

For publicly scheduled course events, Learning Tree will set up the Take2 option for all attendees when we order your exam voucher. If you aren’t successful on your first exam, you will be notified by PeopleCert that you are eligible to register for the exam retake.

Though exam vouchers can cost hundreds, there is no additional cost to you to sign up for the Take2 re-sit programme. Take2 is an additional complimentary benefit offered to you by Learning Tree.

Yes, you must re-sit the exam within six months of your initial exam.